Shipping
All orders are made upon order therefore please allow 21-42 days for delivery as they will come from Hong Kong.
There will be no refunds or returns on delayed delivery orders as we are unable to control the public holidays in China or manufacturers operational days. We estimate 21-42 days although this will vary due to customs checks and scheduled holidays.
If you require a tracking number please contact us and we will happily provide you with your order tracking details. In urgent situations we can only try to have your order delivered in your required time but of course there are no guarantees or refunds if they are not delivered by a specified day. An additional express freight fee may apply in these situations.
String Curtains Australia is not responsible for any foreign customs or duties that may be applied after shipment. Please check with your local customs agent before ordering from stringcurtains.com.au. If you decide to refuse any shipments from stringcurtains.com.au, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package.
IMPORTANT Shipping Information: Please use a street address and NOT a postal address as we use couriers for you string curtains delivery!
WE SHIP WORLDWIDE and our shipping cost are as follows:
Standard Shipping | 1.5kg - 2.5kg (1 curtain) | $30.00 AUD | |
Medium Shipping | 2.5kg - 5.0kg (2 curtains) | $45.00 AUD | |
Medium Goods Shipping | 5.0kg - 8.0kg (3-4 curtains) | $55.00 AUD | |
Heavy Shipping | 8.0kg - 10.0kg (5-6 curtains) | $75.00 AUD | |
Heavy Plus Curtains | 10.0kg - 15.0kg (7-9 curtains) | $95.00 AUD | |
Heavy Duty Curtains | 15.0kg - 20.0kg (10-13 curtains) | $135.00 AUD | |
Heavy Duty Plus Curtains | 20.0kg - 25.0kg (14-16 curtains) | $165.00 AUD | |
Heavy Order Curtains | 25.0kg - 30.0kg (17-20 curtains) | $190.00 AUD |